National Book Tokens frequently asked questions

Are discounts available for volume purchases?
Yes, Book Tokens Ltd offer discounts for corporate and public sector customers who wish to use gift cards or gift vouchers for rewards and motivation schemes, or as corporate gifts. A minimum order value of £2000 or €2,800 applies. To find out more please contact Book Tokens Ltd direct.

Where are National Book Tokens sold and exchanged?
National Book Tokens Gift Cards are the only book gift cards that are sold and accepted in virtually every bookshop in the UK, including Waterstone's, WHSmith (excl in Airport locations), Blackwell, British Bookshops, Easons (Northern Ireland), John Smith, Foyles and local independent bookshops. Sterling National Book Tokens gift vouchers can still be redeemed at any participating bookshop across the UK.

Euro National Book Tokens Gift Vouchers continue to be sold and redeemed across Ireland.

You can find your nearest bookshop using our stockists search.

What can National Book Tokens be exchanged for?
National Book Tokens can be exchanged for all kinds of books from the best selling new fiction to reference and school textbooks, they can also be used for maps.

Do National Book Tokens have an expiry date?
There is no expiry date for National Book Tokens gift vouchers. National Book Tokens gift cards will expire after 24 consecutive months of inactivity. To ensure that a Gift Card remains active you either need to use it to purchase a book, have it topped up or do a balance enquiry.

What denominations are National Book Tokens available in?
National Book Tokens Gift Cards are flexible to your needs – any amount from £1 to £250 can be loaded on them which can be spent whenever the recipient wishes. Any remaining balances will remain on the gift card until the holder’s next purchase.

National Book Tokens Gift Vouchers are sold and accepted across Ireland in Irish Euro vouchers, and are available in the following denominations of €2, €5, €10, €20 and €30.

Are there Terms and Conditions of supply?
Yes, National Book Tokens are not be supplied for cash resale other than to members of the Booksellers Association of UK and Ireland. For further details please contact Book Tokens Ltd direct.

Do I need to buy a card as well?
National Book Tokens Gift Cards come with a free backing card of the same design, which conveniently folds into a greeting card. These designs are on display in bookshops across the UK and on our online ordering pages.

National Book Tokens paper Gift Vouchers come with a range of free cards to suit all recipients, these are displayed in bookshops across Ireland.

Can National Book Tokens be used online?
National Book Tokens can be used against online purchases of books or book related products only on the websites of bookshops that have this online facility. Please visit the specific bookshop’s website for more information on their policy.

At present, National Book Tokens paper gift vouchers cannot be used against online purchases of books or book related products.